VP PRODUCT · MARKETPLACES · PLATFORMS · AI/ML

GREATER SEATTLE · OPEN TO REMOTE

Zero to one.
Then to scale.

Product executive who builds two-sided marketplaces, e-commerce channels, and ML-driven products. Launched Amazon Renewed from zero to $86MM in year one across three international marketplaces, owned a $4.6B retail P&L as an L7 leader, and shipped Flexport's ML pricing across 1B+ permutations. Now VP of Product and Innovation at Echo Global.

See the work → Email LinkedIn

HARIS HAMID

EX-AMAZON · EX-FLEXPORT

THE THROUGH LINE

Marketplaces are not won on the demo.
They are won in the boring middle.

Catalog that scales across geographies. Pricing that decides in real time. Routing that holds under load. Transactions people trust. Most teams treat these systems as plumbing and wonder why growth spend never compounds. A decade building that middle, at Amazon, at Flexport, and now at Echo Global, on a foundation of twenty years shipping real systems, is the through line: get the unglamorous parts right and the marketplace compounds on its own.

CATALOG · PRICING · ROUTING · TRUST

THE WORK, VISUALIZED

Zero to one, then scale.

Amazon Renewed, charted on verified endpoints: launched from nothing, $86MM in year one, then scaled past $250MM across three marketplaces. The same instinct carried to Flexport and Echo Global, summarized below.

AMAZON RENEWED · WORLDWIDE RECOMMERCE · REVENUE ($MM)

AMAZON RENEWED

Built a category from zero to $86MM in year one, scaled past $250MM across three marketplaces, and cut US landfill-bound waste 93% year over year.

FLEXPORT

Instant Price and Book, ML pricing across 1B+ permutations that automated roughly 40% of quotes with no human touch.

ECHO GLOBAL

Launched a brokerage's first cloud-based TMS, now running a top-4 $1.2B+ national book of business.

Twenty years in the machine.

Haris Hamid builds the systems that make marketplaces work. Catalog, pricing, routing, and the transactional core underneath, across e-commerce, supply chain, and logistics, at global scale.

At Amazon, ownership ran from a $4.6B retail category P&L as an L7 product leader to the launch of Amazon Renewed, a category built from nothing to $86MM in year one and scaled past $250MM. At Flexport, the whole marketplace platform came under one roof, and Instant Price and Book put ML pricing across more than a billion permutations into production. Now at Echo Global, the work is a first cloud-based TMS running a top-4 $1.2B+ book of business.

The foundation underneath is engineering. Years at Sensata, Kulicke & Soffa, and Emerson, leading distributed teams across the US and China, with a Six Sigma record of cutting production fallout from 53% to under 1%. Product judgment, built on how the machine actually runs.

SELECTED WORK

Three companies. One instinct.

AMAZON · WORLDWIDE RECOMMERCE

Amazon Renewed

$86MM

YEAR-ONE REVENUE, FROM ZERO

A CATEGORY BUILT FROM ZERO

A first-party path for renewed goods.

Amazon Renewed did not exist yet. Launched it from nothing to $86MM in year one across three international marketplaces, then scaled it past $250MM. Along the way, US landfill-bound product waste dropped 93% year over year, and the launch set the vendor-return best practices for the category.

$86MM

YEAR ONE

$250MM+

SCALED

93%

WASTE CUT YOY

FLEXPORT · MARKETPLACE PLATFORM

Instant Price and Book

1B+

PRICING PERMUTATIONS, IN PRODUCTION

PRICING THAT DECIDES IN REAL TIME

Quotes without a human in the loop.

Quoting freight by hand does not scale. Shipped Instant Price and Book, an ML pricing engine spanning more than a billion permutations that automated roughly 40% of quotes with no human touch. Ownership covered the marketplace platform end to end: catalog, routing, pricing, transactions, and customer UX, across the US, China, and the EU. Promoted from Group Product Manager within the first year.

1B+

PERMUTATIONS

~40%

QUOTES AUTOMATED

REGIONS

ECHO GLOBAL · PRODUCT AND INNOVATION

Cloud TMS Platform

$1.2B+

NATIONAL BOOK OF BUSINESS

A BROKERAGE'S FIRST CLOUD PLATFORM

A modern operating system, built to run.

Post-acquisition, the brokerage had no cloud platform of its own. Launched its first cloud-based TMS, now running a top-4 $1.2B+ national book of business, and lifted average loads per employee per day 23% through streamlined in-app workflows. Built the product, PMO, engineering, and UX organization from scratch, and shipped Engage, a customer visibility portal with real-time tracking across nine integrated engines.

$1.2B+

TMS BOOK

+23%

LOADS / EMPLOYEE

INTEGRATED ENGINES

CAREER

The full track record.

2023 to PRESENT

Vice President, Product and Innovation

ECHO GLOBAL (FORMERLY ITS LOGISTICS) · RENO, NV / REMOTE

Launched the brokerage's first cloud-based TMS, now running a top-4 $1.2B+ national book of business post-acquisition. Built the product, PMO, engineering, and UX organization from scratch, coordinated the technology due diligence behind Echo's acquisition of ITS Logistics, and shipped Engage, a real-time visibility portal across nine integrated engines.

$1.2B+ TMS book +23% loads / employee Org built 0 to 1

2022 to 2023

Head of Marketplace Platform

FLEXPORT · BELLEVUE, WA

Owned the marketplace platform end to end: catalog, routing, pricing, transactions, and customer UX. Launched Instant Price and Book, ML pricing across 1B+ permutations that automated roughly 40% of quotes with no human touch. Promoted from Group Product Manager within the first year, across the US, China, and the EU.

1B+ permutations ~40% automated US · China · EU

2016 to 2022

Product Management, Worldwide ReCommerce

AMAZON · SEATTLE, WA · TO SENIOR MANAGER (L7)

Owned Product Management and a $4.6B retail category P&L as the L7 product leader, driving more than $300MM in profitability across 14 direct and 7 dotted-line reports. Launched Amazon Renewed from zero to $86MM in year one, scaled past $250MM, and won CEO backing for the Direct to Disposition ML overhaul worth $507MM in net annual impact.

$4.6B P&L $86MM to $250MM+ $507MM ML impact

2008 to 2016

Engineering Leadership

SENSATA · KULICKE & SOFFA · EMERSON · US / CHINA

Years of hardware and systems engineering before product. Led a 13-person global team to launch a next-generation automotive sensor from concept to production, cutting production fallout from 53% to under 1% with Six Sigma. Managed US and China teams to launch a first energy-efficient ultrasonic bonding transducer, with one patent filed.

13-person team 53% to <1% fallout 1 patent filed

EDUCATION AND CREDENTIALS

Business and engineering.

GRADUATE

MBA, Strategy and Finance

New York University, Leonard N. Stern School of Business · Dean's List

2016

GRADUATE

MS, Electro-Mechanical Systems

University of Massachusetts Amherst

2009

UNDERGRADUATE

BS, Mechanical Engineering

University of Engineering and Technology, Lahore

2004

CERTIFICATION AND STRENGTHS

Six Sigma Marketplace and Platform Product ML Pricing and Decisioning P&L Management M&A Integration

LANGUAGES

English and Urdu, native. Punjabi and Hindi, professional.