VP PRODUCT · MARKETPLACES · PLATFORMS · AI/ML

RENO, NV · REMOTE-FIRST

Zero to one.
Then to scale.

Product executive who builds two-sided marketplaces, e-commerce channels, and ML-driven products. Launched Amazon Renewed from zero across three international marketplaces, owned a major retail category P&L, and shipped Flexport's ML pricing across more than a billion permutations. Now VP of Product and Innovation at Echo Global.

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HARIS HAMID

EX-AMAZON · EX-FLEXPORT

THE THROUGH LINE

Marketplaces are not won on the demo.
They are won in the boring middle.

Catalog that scales across geographies. Pricing that decides in real time. Routing that holds under load. Transactions people trust. Most teams treat these systems as plumbing and wonder why growth spend never compounds. A decade building that middle, at Amazon, at Flexport, and now at Echo Global, on a foundation of twenty years shipping real systems, is the through line: get the unglamorous parts right and the marketplace compounds on its own.

CATALOG · PRICING · ROUTING · TRUST

END TO END

The boring middle, owned.

Across Amazon and Flexport, ownership ran the full width of the marketplace: catalog, pricing, routing, transactions, and the customer experience on top. Get those right and the marketplace compounds.

MARKETPLACE PLATFORM OWNERSHIP · CATALOG TO CUSTOMER

AMAZON RENEWED

Built a first-party renewed category from zero across three international marketplaces, and cut landfill-bound product waste sharply year over year.

FLEXPORT

Instant Price and Book, ML pricing across a billion-plus permutations that automated a large share of quotes with no human touch.

ECHO GLOBAL

Launched a brokerage's first cloud-based TMS, now serving a leading national book of business.

Twenty years in the machine.

Haris Hamid builds the systems that make marketplaces work. Catalog, pricing, routing, and the transactional core underneath, across e-commerce, supply chain, and logistics, at global scale.

At Amazon, ownership ran from a major retail category P&L to the launch of Amazon Renewed, a first-party category built from nothing across three international marketplaces and scaled from there. At Flexport, the whole marketplace platform came under one roof, and Instant Price and Book put ML pricing across more than a billion permutations into production. Now at Echo Global, the work is the brokerage's first cloud-based TMS, serving a leading national book of business.

The foundation underneath is engineering. Years at Sensata, Kulicke & Soffa, and Emerson, leading distributed teams across the US and China, with a Six Sigma record of cutting production fallout from 53% to under 1%. Product judgment, built on how the machine actually runs.

SELECTED WORK

Three companies. One instinct.

AMAZON · WORLDWIDE RECOMMERCE

Amazon Renewed

0→1

A FIRST-PARTY CATEGORY, FROM ZERO

A CATEGORY BUILT FROM ZERO

A first-party path for renewed goods.

Amazon Renewed did not exist yet. Launched it from nothing across three international marketplaces, then scaled it into a significant category. Along the way, US landfill-bound product waste dropped sharply year over year, and the launch set the vendor-return best practices for the category.

INTL MARKETPLACES

0→1

BUILT FROM ZERO

1st

FIRST-PARTY CHANNEL

FLEXPORT · MARKETPLACE PLATFORM

Instant Price and Book

1B+

PRICING PERMUTATIONS, IN PRODUCTION

PRICING THAT DECIDES IN REAL TIME

Quotes without a human in the loop.

Quoting freight by hand does not scale. Shipped Instant Price and Book, an ML pricing engine spanning more than a billion permutations that automated a large share of quotes with no human touch. Ownership covered the marketplace platform end to end: catalog, routing, pricing, transactions, and customer UX, across the US, China, and the EU. Promoted from Group Product Manager within the first year.

1B+

PERMUTATIONS

0-touch

QUOTING

REGIONS

ECHO GLOBAL · PRODUCT AND INNOVATION

Cloud TMS Platform

1st

CLOUD-BASED TMS, BUILT IN-HOUSE

A BROKERAGE'S FIRST CLOUD PLATFORM

A modern operating system, built to run.

Post-acquisition, the brokerage had no cloud platform of its own. Launched its first cloud-based TMS, now serving a leading national book of business, and streamlined in-app workflows to lift day-to-day throughput. Built the product, PMO, engineering, and UX organization from scratch, and shipped Engage, a customer visibility portal with real-time tracking across nine integrated engines.

1st

CLOUD TMS

0→1

ORG BUILT

INTEGRATED ENGINES

CAREER

The full track record.

2023 to PRESENT

Vice President, Product and Innovation

ECHO GLOBAL (FORMERLY ITS LOGISTICS) · RENO, NV / REMOTE

Launched the brokerage's first cloud-based TMS post-acquisition, now serving a leading national book of business. Built the product, PMO, engineering, and UX organization from scratch, coordinated the technology due diligence behind Echo's acquisition of ITS Logistics, and shipped Engage, a real-time visibility portal across nine integrated engines.

First cloud TMS Org built 0 to 1 9 integrated engines

2022 to 2023

Head of Marketplace Platform

FLEXPORT · BELLEVUE, WA

Owned the marketplace platform end to end: catalog, routing, pricing, transactions, and customer UX. Launched Instant Price and Book, ML pricing across 1B+ permutations that automated a large share of quotes with no human touch. Promoted from Group Product Manager within the first year, across the US, China, and the EU.

1B+ permutations No-touch quoting US · China · EU

2016 to 2022

Product Management, Worldwide ReCommerce

AMAZON · SEATTLE, WA · TO SENIOR MANAGER

Owned Product Management for a major retail category, leading a large product organization and driving significant profitability gains. Launched Amazon Renewed from zero across three international marketplaces, scaled it into a significant category, and won CEO backing for a machine-learning overhaul of the disposition pipeline.

Amazon Renewed 0 to 1 Retail category P&L ML disposition overhaul

2008 to 2016

Engineering Leadership

SENSATA · KULICKE & SOFFA · EMERSON · US / CHINA

Years of hardware and systems engineering before product. Led a 13-person global team to launch a next-generation automotive sensor from concept to production, cutting production fallout from 53% to under 1% with Six Sigma. Managed US and China teams to launch a first energy-efficient ultrasonic bonding transducer, with one patent filed.

13-person team 53% to <1% fallout 1 patent filed

EDUCATION AND CREDENTIALS

Business and engineering.

GRADUATE

MBA, Strategy and Finance

New York University, Leonard N. Stern School of Business · Dean's List

2016

GRADUATE

MS, Electro-Mechanical Systems

University of Massachusetts Amherst

2009

UNDERGRADUATE

BS, Mechanical Engineering

University of Engineering and Technology, Lahore

2004

CERTIFICATION AND STRENGTHS

Six Sigma Marketplace and Platform Product ML Pricing and Decisioning P&L Management M&A Integration

LANGUAGES

English and Urdu, native. Punjabi and Hindi, professional.